Frequently Asked Questions
Everything you need to know about shopping with J. Junaid Jamshed.
What are your standard delivery timelines?
For domestic orders within Pakistan, delivery typically takes 3 to 5 working days. International shipping durations vary by destination but generally range from 7 to 14 business days.
How can I track the status of my order?
Once your order is dispatched, you will receive a confirmation email and SMS containing a unique tracking number. You can use this number on our courier partner's website to monitor your shipment.
What is your return and exchange policy?
We offer a 14-day exchange policy for unused items with original tags and receipts. Please note that for hygienic reasons, we do not offer exchanges or returns on fragrances and intimate apparel.
Which payment methods do you accept?
We accept various payment methods including Cash on Delivery (COD) within Pakistan, as well as Visa, Mastercard, and American Express credit/debit cards for both local and international orders.
How do I ensure I am selecting the correct size?
Each product page features a detailed 'Size Chart' link. We recommend comparing your body measurements against our guide to ensure a perfect fit for our stitched lawn, silk, and formal collections.
Do you offer international shipping?
Yes, J. Junaid Jamshed ships globally. Shipping costs are calculated at checkout based on the destination country and the total weight of the parcel.